If the box is checked, each QuickSupport module user will automatically appear in your Computers & Contacts as a service case as soon as the QuickSupport module is started. Automatically add users to a group in your Contacts list Serves to identify the modules in the overview of your customized modules. The settings that are available on the Quick Support module are as follows: Name un-assign from your account (if assigned to you automatically).connect directly (if assigned to you automatically).Once a new service case appears in your Service Queue, you can: You can assign open service cases to other agents of your company profile and to a group within your Computers & Contacts list. With QuickSupport, administrators can manage service requests more efficiently by having the ability to assign open service requests to specific support staff.
For more information, see the article Use TeamViewer on Windows servers. Instead, we recommend using the Host module or the TeamViewer Full Client. Due to this, we do not recommend using the QuickSupport module on Windows Server when using RDP or Terminal server sessions.
📌Note: The QuickSupport module is a run-only executable that does not run as an installed service, so it cannot utilize multi-user mode. TeamViewer QuickSupport is available for: Users with no need for unattended accessĪs a license holder, you can create your own customized TeamViewer QuickSupport module with a welcome text, company branding, and other useful functions in the TeamViewer (Classic) Management Console.The QuickSupport module is typically provided to customers when connecting via TeamViewer for: This article applies to all TeamViewer users.
0 kommentar(er)
